Contact Us

Contacting the Vault is easy. Simply call 800.593.6721 during regular business hours or use our Service Inquiry Form below for new customers or the Customer Service Form for existing customers.

Service Inquiry Form

Inquire About Services

First Name:
Last Name:
Company:
Email:
Phone:
Sign me up for The Vault Mailing List.

I don’t know what services I need. Contact me to discuss my options.

I do know what services I need. I want to supply more information.

Other Online Forms

Use our Product Order Form if you know what you need or visit our Products section to browse all our storage products.

Hours of Operation

Regular Office Hours
Monday - Friday, 8am - 4pm
Call 800.593.6721

Easy Drop-off and Retrieval Hours
Monday - Friday, 8am - 9am & 3pm - 4pm
Staff will be on site to assist you.

By Appointment Only Hours
Monday - Friday, 8am - 4pm
All on-site audits and inventories must be scheduled a minimum of 48 hours in advance so we can allocate chaperone staff.

Transportation Services
7 days/week 365 days/year
Call 800.593.6721 to schedule.

After Hours Emergency
Available 24-hours/day 7 days/week
Please follow emergency access procedures provided at account set-up, and call 800.593.6721 for assistance.

Service Area

The Vault services Southeastern Virginia including Chesapeake, Gloucester, Hampton, Isle of Wight, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, and York County